In Accordance to “Personal Information Protection Act” of Taiwan and EU GDPR or related legal regulations, Homey Bike is committed to protecting privacy of your personal data with utmost sincerity. Homey Bike will inform you regarding the purpose of collecting and the range for using of your personal information which is collected when you sign up to be Homey Bike’s member to buy our accommodation, tour packages or other goods on Homey Bike’s website and APP. As a consumer, you will be provided full knowledge on the purpose of each personal information collected as you sign up to be a Homey Bike member. Doing so will allow you to purchase or rent our accomodation, tour packages and other goods on the Homey Bike website and application. Homey Bike expects you to understand your related rights so as to feel comfortable to use all related Internet services provided by Homey Bike. Homey Bike will uphold your rights as a consumer to ensure your confidence in using all internet-related services provided by bike.homeyhostel.com.
In order to fully provide our service to you, we will be collecting your personal information through the following methods. It may be done through certain parts of Homey Bike website (when registering or while using the function of “Message” of Homey Bike website), Homey Bike APP, or Homey Bike Service Center (via E-mail or telephone). You will be asked to provide personal identification information which includes but will not limited to following categories. Doing so, to grant you access to certain parts of the website and application, allowing you to make use of the services Homey Bike provides:
- (1).Sign up to be a Homey Bike member
- (2).Book accommodation, tour package or purchase tickets, sim cards, WiFi router rental, bike rental or other services
- (3).Provide your personal information and contact methods for Homey Bike or suppliers to prepare or prearrange accommodation, tour packages or other goods
- (4).Using the Homey Bike member’s exclusive interaction service
- (5).Receive newest Homey Bike’s recommendation, promotion information or other EDM
Homey Bike will collect your personal information for specific purposes, which you may see below:
- 【Sign up process】your name、your nationality、your resident、your phone number、your contact E-mail、your date of birth、your gender.
- 【Booking process】your credit card number (Cardholder name、Credit card number、Expiration date、CVC/CVV)、your information of other on-line payment methods (Android Pay or LINE Pay). Sometimes you will have to provide us your name on your passport as well as passport number after booking tour packages There will be instances wherein you will have to provide us your name as displayed in your passport, as well as your passport number, depending on the needs of each product. You will have to provide us your resident address if you choose to book goods which you hope we deliver to you.
If you didn’t provide us complete information or if you provide wrong information to Homey Bike, Homey Bike may not be able to prepare/prearrange our service or deliver goods (SIMCards,WiFi Router,Tickets,Bike and Passes) to you. As a consumer, you are responsible in providing complete and accurate information as requested by Homey Bike. Inability to do so may lead to errors in your order, which may lead to lost packages or canceled accommodation or rental. The customers’ personal information gathered by Homey Bike will be used for the sole purpose of providing our service in the best of our abilities. It will be utilized in order to improve our services, and to provide a more personalized customer experience.
Homey Bike may have to provide your information to our subsidiaries or our Homey Bike’s suppliers or Credit Card Associations and banks. Without your prior consent, Homey Bike promises that Homey Bike won’t use your personal information in the purpose which is not related to your booking. Homey Bike won’t provide your personal information to any third party expect Homey Bike and related services providers. As a service, Homey Bike may disclose your information to our subsidiaries, and/or our suppliers, and/or credit card associations, and/or banks. Without your prior consent, Homey Bike will not make use of your personal information in a purpose which is not related to your order. Homey Bike will not disclose your personal information to any third party except for the related services providers.
After providing your personal information above, if you want to change your information, you can sign up to our system to revise or update your information. If you hope that Homey Bike revise or amend or delete your personal information, please contact us and provide your opinion to our customer service center:
E-mail of our service center: firstname.lastname@example.org
contact phone: +886-2-2550-4499
After receiving your opinion, Homey Bike will deliver your requestment and opinion to our IT department immediately. We will inform you processing status and results instantly.
Homey Bike may gather your IP address to identify your location when you are browsing Homey Bike website. Homey Bike may also gather “Cookies”, a small piece of data sent from the website and stored on the user’s computer which tracks the users browsing activity within the Homey Bike website. Homey Bike may use “Cookies” to record the user’s browsing activity (including but not limited to – the links selected, the period of use, and a record of the pages visited in the past). Homey Bike may use your IP address records and data collected by cookies or other browsing-related behavior to record and analyze the users’ preference, or to develop business and marketing strategies done to improve or maintain quality of service or introduce packages or goods to you. When Homey Bike analyzes the user’s data and browsing behavior collected, Homey Bike guarantees that it will only be used to predict business trends and acquire the users’ habit and preference. Homey Bike will not use the data and information gathered to identify or jeopardize the privacy of the customer.
The personal information shared to Homey Bike will be kept until it is no longer needed or up until the period stipulated by law. You have the right to revise, delete, view, supply, and apply for a portable copy of your personal information under the specific provisions of the “Personal Information Protection Act” or EU GDPR. There will be circumstances wherein Homey Bike may provide your information to a third party or government units. These circumstances include the following:
- (a).An ordered legal requirement from government units or judicial institutions.
- (b).If it can be used to protect one’s personal safety according to Homey Bike’s rational judgment.
- (c).If the information collected by Homey Bike may be related to illegal activities or violations affecting the public’s interest and good customs.
Any dispute arising out of or in connection with this website shall be governed and construed by the laws of the Republic of China, and shall be resolved by Taiwan Taipei District Court which serves as the court of first instance.